4/12/2012

4/12/12

Today was interesting, I continued reviewing and revising the policy and procedure handbook. I looked in to revising the health practitioner credentialing review steps for MEND. A lot of work, but great knowledge earned.

3rd Visit April 5, 2012

I had a great experience today at MEND, Victor Estrada the Medical Clinic Manager provided me with an office in which I helped revise many pages in the Policy and Procedure Handbook up to date. This gave me the opportunity to freely go through the Policy and Procedure Handbook to see how all the services provided work with the laws and regulations. It also gave me a great insight on the organization of non-profit entities.

2nd Visit March 29, 2012

After serving food in the kitchen, I decided that my second day should be more administrative related. So I decided to go up to the second floor to the Medical Clinic. Here I collaborated with a former colleague Victor Estrada the Medical Clinic Manager that set me up to be in a board meeting with the Quality Assurance board. Here I experienced real life quality measures and expert opinions on how quality must be meet in the clinic and what the organization is striving to do to improve some of these quality measures. I really enjoyed sitting in a room with great minds winding experiences and opinions together to form abstracts to improve and enhance quality at MEND.