After serving food in the kitchen, I decided that my second day should be more administrative related. So I decided to go up to the second floor to the Medical Clinic. Here I collaborated with a former colleague Victor Estrada the Medical Clinic Manager that set me up to be in a board meeting with the Quality Assurance board. Here I experienced real life quality measures and expert opinions on how quality must be meet in the clinic and what the organization is striving to do to improve some of these quality measures. I really enjoyed sitting in a room with great minds winding experiences and opinions together to form abstracts to improve and enhance quality at MEND.
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